Frequently asked questions

Meaflow is a platform that connects buyers, who publish a business need (manufacturing, building work, cleaning and maintenance, transport and logistics, business services), with suppliers (workshops, machinists, building companies, cleaning and maintenance firms, carriers, design offices, service companies, freelancers) who respond with a priced quote. You compare, talk and choose the partner that suits you.

Exclusively for businesses established in the European Union, the European Economic Area, Switzerland or the United Kingdom: companies, tradespeople, freelancers and organisations acting for the purposes of their business. The platform is not intended for consumers. Amounts are shown in euros excl. VAT (excl. VAT).

Yes. Meaflow is available in 8 languages and brings together businesses from 32 European countries (European Union, European Economic Area, Switzerland and the United Kingdom). Requests and quotes are displayed in their author’s language.

In your own language. If you want to receive quotes from suppliers in other countries, state the language of your request and, if necessary, the languages in which you can communicate.

Five fields, with industrial manufacturing as the historic core: industrial manufacturing (machining, sheet metal work, 3D printing, electronics, plastics processing, maintenance…), building and construction work (masonry, electrical, plumbing, painting, premises renovation, solar and charging points…), cleaning and maintenance (offices, industrial premises, window cleaning, green spaces, hygiene, concierge services, waste…), transport and logistics (business relocation, transport, delivery, handling, storage…) and business services (IT and networks, security and guarding, fire safety, events, printing and signage, photo and video). You choose the relevant category when you post your request.

Yes, for your business needs. Post a request in the relevant category (office cleaning, plumbing, premises renovation…): the companies concerned can reply with a priced quote, which you then compare. You can also browse the directory of suppliers by expertise. Meaflow guarantees neither a number of replies nor a response time: the more precise your request, the more relevant quotes it attracts.

Yes. The map shows open requests and suppliers registered on Meaflow, and you can also switch to the “Map” view from the requests and suppliers pages. Each listing is placed at the centre of the municipality of its postcode: the position is approximate, never the exact address.

No. Meaflow is reserved for businesses and the terms and conditions exclude consumers. This also applies to housekeeping and cleaning, which are aimed at business customers: concierge services and furnished-rental managers, hotels and residences, property managers and landlords, estate agencies or companies. A person acting for a personal need cannot use the platform.

Registration and posting requests are free. Replying to requests is also free. At launch, no commission is charged on contracts concluded between buyers and suppliers. Any future change would be announced in advance in our terms and conditions.

No. Meaflow is a technical intermediary: it is not a party to the contract between the buyer and the supplier and does not collect any payment. Quotation, order, invoicing, payment and delivery are settled directly between you. We recommend that you put your agreement in writing.

By default, requests are ranked by publication date (most recent first) and you can choose another sort order. No ranking is paid for: the “Verified business” badge does not affect the order. The details are published in our terms and conditions (ranking transparency).

Be precise: nature of the service, quantities or areas, constraints (material, access, hours, frequency…), indicative budget in € excl. VAT, deadline and location. Attach your drawings, photos or useful documents. Find our advice in the How it works guide.

Yes. A request can describe a one-off need (building work, relocation, delivery) or a regular one (weekly cleaning, green space maintenance, upkeep): state the frequency, hours, desired duration and start date in the description. The contract is then concluded directly with the chosen supplier, without Meaflow being a party to it: we recommend that you put it in writing.

Drawings and documents attached to a request are only accessible to signed-in members of the platform: they have no public address. You can also require a non-disclosure agreement before sharing any details. However, avoid writing highly sensitive information in the public description of the request.

Each quote states a price excl. VAT, a lead time and a message. Compare them with the suppliers’ profiles (references, equipment, reviews, “Verified business” badge), ask your questions publicly or through messaging, then accept the one that suits you.

No. Meaflow only verifies the existence and identity of a company from its SIRET number (in France) or its registration or intra-Community VAT number (elsewhere in Europe), at the supplier’s request: this is the “Verified business” badge. Before signing, ask for the certificates appropriate to the trade: professional liability insurance, ten-year construction warranty insurance for the relevant construction work, qualifications (Qualibat, Qualifelec, RGE mention…) or, for freight transport, registration in the register of carriers and insurance.

Your request moves to the “Supplier chosen” status, their quote is accepted and the other pending quotes are declined (their authors are informed). You continue the conversation through messaging. If necessary, you can cancel this choice: the request is then reopened.

Yes, from your dashboard. You can edit the content of your request, close it so that you no longer receive quotes, then reopen it if necessary.

From the request page, send a quote: price excl. VAT, lead time, personalised message and attachments (your quotation, for example). You can first ask the buyer a public question. You only need to be signed in; a complete supplier profile (expertise, machines, references) reassures the buyer.

Yes, as long as you act in a professional capacity: companies, sole traders, micro-entrepreneurs and tradespeople are accepted. Create your supplier profile, choose your expertise from the categories of each field (manufacturing, building, cleaning and maintenance, transport and logistics, business services), then reply to the requests that suit you. Your customers may ask you for your insurance certificates and qualifications: keep them available.

Enter your SIRET number (in France) or your registration or intra-Community VAT number (elsewhere in Europe) in your profile and request verification. Our team checks the existence and identity of the company. The badge certifies this check; it is neither a certification, nor a guarantee of quality, nor a verification of your insurance or qualifications.

The “My quotes” section of your dashboard lists your quotes and their status: pending, accepted, not accepted or withdrawn. While a quote is pending, you can edit or withdraw it from the request page. You are notified as soon as the buyer makes a decision.

Complete your profile: logo, description, expertise, machines or equipment, certifications or qualifications, photos of your work and company number (SIRET in France). Reviews received after each project strengthen your credibility. There is no paid promotion: all suppliers are treated in the same way.

To post a request, simply start by describing your need: the account is created at the last step. To offer your services, go to the sign-up page and choose “Supplier” or “Both”. You can complete your profile and change your account type at any time from the account settings.

Use the Forgotten password page: a reset link will be sent to you by email. If you sign in with Google, simply use the Google sign-in button.

Only the buyer and the chosen supplier of the same project can review each other, once each, with a rating from 1 to 5 and a comment. A profile’s average rating is the arithmetic mean of its reviews. Reviews can neither be bought nor removed solely because they are negative.

Use the “Report” button found on requests, profiles and messages. Our team reviews every report. For clearly unlawful content, write to us via the contact page, stating the link concerned.

Write to us from your account’s email address, via the contact page or at admin@meaflow.fr: we will process your deletion request as soon as possible. Your rights of access, rectification, erasure, objection and portability are detailed in our privacy policy.

Yes. We process your data in accordance with the GDPR, do not sell it and use no advertising cookies; audience measurement (Google Analytics) is only enabled with your consent. Access is strictly limited by security rules and exchanges are encrypted (HTTPS). Details in the privacy policy.